1.0 General
1.1 Betsure (herein after referred as ’the Company‘) is a trading name of Rubinebox Uganda Limited, a company registered under the laws of Uganda.Betting can be addictive, please bet responsibly.
1.2 This agreement establishes the Terms and Conditions that will govern the contractual relationship between the Company and you as a Registering /Participating Player with the company.
Applicable to gaming via all media/electronic platforms including but not limited to mobile devices, computers and laptops.
1.3 The Company reserves the right to change these T&Cs at any time and without prior notice. The Company will endeavor to inform you about major modifications to the T&Cs. Nevertheless,
it is
your responsibility to regularly check for any changes.
1.4 Each customer must open only one account. Should we identify any customer with more than one account, we reserve the right to close these accounts.
1.5 If the Company detects multiple accounts setup deliberately with misleading information, having displayed criminal behavior, has fraudulent intentions, the Company shall be entitled to
close the accounts and confiscate all funds, including the initial deposit. In any such suspected circumstance, the Company will report the activity to the appropriate authority and the
player may suffer the consequences thereto.
1.6 the company shall be entitled to close or suspend your account if:
· the Company considers that you have used the services/products/platforms in a fraudulent manner or for illegal and/or unlawful or improper purposes;
· the Company considers that you have used the services/products/platforms in an unfair manner or have deliberately cheated or taken unfair advantage of the Company or any of its
customers;
1.7 By agreeing to these T& Cs and where you play any game, or place a bet or stake, using the provided betting platforms, you accept and agree to be bound by these T&Cs and any amendment
or variation thereto and the Rules which apply to the applicable products available from time to time.
2.0 Sports T& Cs
2.1 A bet may be the combination of multiple authorised bets.
2.2 It is not permitted to place bets repeatedly, including the same selections with the intent to exceed the betting limits applied by betsure .
2.3 betsure will cancel any bet not in compliance with the following rules, to suspend the payment of winnings during the period of investigation, and to impose sanctions on the player in
question.
2.4 Players agree to place bets on their own behalf alone. It is forbidden to place a bet using the account of a third party and group betting
2.5 Should group betting be suspected (bets placed by accounts linked to each other, bets placed in abnormally short time frames), will cancel the bets after verification of the collective
aspect of the suspicious bets.
2.6 In the event of canceled game,the selection is considered as winning with odds of 1.00. The overall odds are then recalculated.
2.7 betsure will cancel any bet placed, for any reason, after the sporting event in question has begun with the exception of live bets labeled “In Play”.
2.8 betsure will cancel the taking of bets when a display error inverts the odds of the selections in a bet.
2.9 We will strive to settle your bet immediately after the event has finished, but please bear in mind there may be a short delay in settlement.
2.10 Minimum online wager is 500 Ush.
2.11 Maximum payout will not exceed 10M Ush.
2.12 betsure will cancel the bet or group of bets, including selections in common or potentially in common, of a player with net total potential winnings of more than 10M Ush.
3.0 Live Betting
3.1 This type of bet is only offered during the progress of certain sporting events.
3.2 The odds for this type of bet are continually updated in real time, and may have changed between the moment when the player selected a bet and the time when they choose to confirm
their
bet. In the event that the odds decrease, a new value shall be offered to the player, a value that they may accept or not.
3.3 It is the player's responsibility to check all pending wagers immediately after placing them online, as well as confirm them to ensure accuracy. If the wager is not in the pending bets
file, the player does not have a wager and forgot to confirm it by entering the password
3.4 Minimum online wager is 500 Ush.
3.5 Maximum payout will not exceed 10M Ush.
4.0 Deposits & Withdrawals
4.1 The Customer has the possibility to increase the credit balance of his Account with one of the payment methods available, MTN Mobile Money, Airtel Mobile Money.
4.2 The Customer can similarly withdraw 10 times from the residual credit balance, with a maximum of 100,000 Ush & minimum of 1000 Ush every time.
5.0 Responsible Gambling
5.1 To apply for an account you must be of legal age and register personally.
5.2 Wagering may become a problem. It may help you to keep control to remember the following:
· Only place bets with amounts what you can afford to lose;
· Keep track of the time and amount you spend on betting;
· For self-exclusion Write to us on support@betsure.com to request for temporary closure of your account for your preferred time duration.
6.0 Privacy
6.1 The Company will not disclose your personal information to third parties unless such disclosure:
· is required for the processing of your requests;
· is a duty and/or legal obligation of the company
7.0 Complaints
7.1 All complaints and suggestions regarding settlement, jackpot ,bonuses, customers service should be emailed to support@betsure.com within 30 days.